Refund policy

Return & Refund Policy

Thank you for shopping with Missoni Miami. We hope you are pleased with your purchase. If, for any reason, you are not fully satisfied, eligible items may be returned or exchanged in accordance with the policy outlined below.

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Return Window

Eligible items may be returned or exchanged within 14 days of receipt, excluding items marked as Final Sale or customized items.

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Non-Returnable & Non-Exchangeable Items

The following items are final sale and cannot be returned or exchanged:

All items marked Final Sale

All items marked as On Sale

All swimwear items

All customized or personalized items

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Return Conditions

To be eligible for a return, all items must:

Be in original condition

Be unworn, unwashed, and unaltered

Have all original tags attached

Include all original packaging, such as boxes and dust bags

Returns that do not meet these conditions may not be accepted.

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Return Shipping

One prepaid return label is provided per order

All items must be returned in a single parcel

Returns must be shipped using the same carrier as the original delivery (DHL or FedEx)

If your order arrived in multiple parcels, items must be repacked in their original packaging, using the corresponding return labels for each parcel

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Refunds

Approved refunds will be issued to the original payment method

Shipping charges, insurance, and handling fees (if applicable) are non-refundable

Refunds are processed once the return has been received and inspected

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Promotions & Adjustments

Please note that refunds are subject to adjustment if promotional offers were applied at the time of purchase. Any applicable:

Discounts

Promotional offers

Free items

Coupons

will be prorated and reflected in the refunded amount.

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Additional Notes

Missoni Miami reserves the right to refuse returns that do not comply with this policy.