Shipping policy

Shipping Policy

We are committed to delivering your order quickly and securely. Please review our shipping options below:

Shipping Methods & Rates

We offer the following shipping options within the United States:

  • FedEx Ground – $20

  • FedEx 2Day® – $25

  • FedEx Standard Overnight® – $75

Shipping charges are calculated at checkout based on the shipping method you select.

Free Shipping

Orders over $1,000 qualify for FREE FedEx Ground shipping.

  • Free shipping applies automatically at checkout.

  • Free shipping is available for domestic orders only.

  • If you choose an expedited method (2Day or Overnight), standard shipping fees will apply.

Order Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays).
Once your order ships, you will receive a confirmation email with tracking information.

Delivery times may vary based on carrier delays, weather conditions, or peak seasons.


Returns & Exchanges

We want you to be satisfied with your purchase.

Return Eligibility

To be eligible for a return:

  • Items must be unused, unworn, and in original condition.

  • All original tags must be attached and not removed.

  • Items must be returned in original packaging.

  • Returns must be initiated within [X] days of delivery. (Customize this timeframe.)

We reserve the right to refuse returns that show signs of wear, washing, alterations, stains, odors, or damage.

Return Shipping

Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.

Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear on your statement.

Original shipping charges are non-refundable.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

missoni.mdd@gmail.com

Include your order number and photos of the issue so we can resolve it quickly.