Shipping policy


Shipping Policy

We are committed to delivering your order quickly and securely. Please review our shipping options below:

Domestic Standard Shipping

  • FedEx Ground - Free for domestic orders only.

Domestic Express Shipping

  • FedEx 2Day® - $30 for domestic orders only.
    • Order by 4pm ET to receive your order within the next two business days.

  • FedEx Standard Overnight® - $75 for domestic orders only.
    • Order by 4pm ET to receive your order next business day.

International Shipping

  • Calculated at checkout based on location and service selection.

Order Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays).
Once your order ships, you will receive a confirmation email with tracking information.

Delivery times may vary based on carrier delays, weather conditions, or peak seasons.


Returns & Exchanges

We want you to be satisfied with your purchase.

Return Eligibility

To be eligible for a return:

  • Items must be unused, unworn, and in original condition.

  • All original tags must be attached and not removed.

  • Items must be returned in original packaging.

  • Returns must be initiated within 14 days of delivery.

We reserve the right to refuse returns that show signs of wear, washing, alterations, stains, odors, or damage.

Return Shipping

One prepaid return label is provided per order.

We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.

Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear on your statement.

Original shipping charges are non-refundable.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

missoni.mdd@gmail.com

Include your order number and photos of the issue so we can resolve it quickly.